Frequently Asked Questions

Everything you need to know for your stay at Port Arthur Villas. We’ve answered some of the most common questions to help make your visit as smooth and enjoyable as possible. If there’s anything further you’d like to know, we’re always happy to assist.

Plan Your Stay

  • Check-in is available from 2:00pm, with check-out by 10:00am. If you are hoping to arrive earlier, please contact us prior to your stay and we will do our best to accommodate where possible.

  • Yes, late check-in is available. We simply ask that you ensure your arrival details have been received ahead of time for a smooth and seamless arrival.

  • Late check-out is not available, as our team requires this time to carefully prepare each villa for arriving guests.

  • With a small and considered team on site, reception may not always be staffed at the time of your arrival. Should this be the case, your key will be securely prepared in our after-hours key box, allowing for a seamless and independent check-in. An after-hours contact number is available on the reception door should you need assistance.

Getting Here

  • 52 Safety Cove Road, Port Arthur TAS 7182

    We are positioned directly across from the Port Arthur Historic Site, placing you within easy reach of one of Tasmania’s most significant and immersive heritage destinations.

  • Amadiya Port Arthur Villas is approximately a 1.5 hour drive from Hobart, offering a scenic and accessible journey.

  • Complimentary on-site parking is available for all guests.

The Villas

  • Yes, all villas are fully self-contained. Depending on the villa type, this includes either a full kitchen or kitchenette, along with private bathroom facilities and comfortable living spaces.

  • Some villas feature full kitchens, while others include a kitchenette. Please refer to individual villa descriptions for specific details.

  • Each villa is thoughtfully appointed to ensure a comfortable and relaxed stay. All villas include either a full kitchen or kitchenette, private bathroom facilities, comfortable living spaces, heating and cooling, complimentary WiFi, as well as all linen and towels.

    We also provide a selection of essentials for your arrival, including tea and coffee, long-life milk, and a selection of bathroom amenities such as shampoo, conditioner and body wash.

    Designed to offer both ease and independence, the villas provide everything you need to settle in and enjoy your stay at your own pace.

  • Yes, we offer a range of villas designed to suit couples, families and small groups, including options for those travelling together.

  • Yes, we offer accessible villas designed with ease of movement and comfort in mind. We encourage you to contact us prior to booking to ensure the most suitable option for your needs.

Comfort

  • Yes, all villas include heating and cooling to ensure comfort throughout the seasons.

  • Complimentary WiFi is available for guests. As we are located on the Tasman Peninsula, connectivity can occasionally be limited, however stronger reception is available in select areas across the property.

  • Yes, all linen and towels are provided for your stay.

  • Villas are serviced prior to your arrival. Daily housekeeping is not included, allowing for a more private and uninterrupted stay.

    For longer stays, fresh towels are available upon request, and for stays of over 7 nights, a linen refresh will be arranged.

While You’re Here

  • Dining options within Port Arthur are limited, however there are a small number of local venues offering breakfast, lunch and dinner nearby.

    If you are staying for multiple nights, we recommend bringing additional supplies with you. Guests are welcome to enjoy the on-site BBQ facilities or make use of the in-villa kitchen or kitchenette, allowing for a relaxed and self-catered stay.

  • Basic supplies are available locally, with larger supermarkets located in nearby towns such as Nubeena.

  • Yes, our location provides convenient access to many of the Tasman Peninsula’s highlights, including the Port Arthur Historic Site, Remarkable Cave, Tessellated Pavement and a range of coastal walks and lookouts.

Policies

  • All villas are non-smoking. Smoking is permitted in designated outdoor areas only.

  • Pets are not permitted. Registered service dogs are welcome.

  • To ensure a peaceful stay for all guests, we kindly ask that noise is kept to a minimum between 10:00pm and 7:00am.

  • Guests are welcome to enjoy the outdoor fire pit, subject to local fire restrictions. We kindly ask that you check current conditions and refer to on-site signage prior to use, ensuring fires are only lit when safe and permitted.

  • Guests are responsible for any damage or breakages that occur during their stay. We kindly ask that any issues are reported to our team as soon as possible so they can be addressed promptly.

  • We take care when handling any items left behind, however we cannot guarantee recovery or return of lost property. If you believe you have left something behind, please contact us and we will do our best to locate the item. If found, any collection or postage arrangements will be at the expense of the guest.

  • As the property is set within a natural environment, guests may encounter uneven ground, changing weather conditions and local wildlife. We kindly ask that care is taken when moving around the property and that children are supervised at all times.

    While wildlife sightings can be a special part of the experience, guests are asked not to approach or feed animals and to remain mindful of their surroundings. By staying with us, you acknowledge and accept the natural setting of the property and take responsibility for your own safety during your stay.

  • Yes, we kindly ask that the number of guests included in your booking is accurate at the time of reservation. This allows us to prepare your villa with the appropriate bedding and amenities. If your guest numbers change prior to arrival, please let us know in advance so we can accommodate where possible.

  • In the event of unforeseen circumstances, including but not limited to government restrictions, public health events or travel disruptions, our standard cancellation policy will continue to apply. We recommend that guests consider appropriate travel insurance to cover any unexpected changes to their plans.

  • Cancellation policies vary depending on your booking type and where your reservation was made. Please refer to your booking confirmation or contact us directly for further information.