Privacy Policy

Overview

Amadiya Port Arthur Villas respects your privacy and is committed to protecting your personal information.

This policy outlines how we collect, use and manage your information when you interact with our website, make a booking or stay with us. We aim to handle all personal information in a responsible and transparent way, ensuring your experience with us feels both seamless and secure.

Information We Collect

We may collect personal information such as:

• Name

• Email address

• Phone number

• Address (where required for bookings)

• Booking and stay details

This information is collected when you:

• Make a booking

• Submit an enquiry

• Contact us directly

• Use our website

We only collect information that is necessary to provide our services and ensure your stay is prepared and managed appropriately.

How We Use Your Information

Your information is used to:

• Process and manage bookings

• Communicate with you about your stay

• Respond to enquiries

• Improve our services and guest experience

We may also use your contact details to provide relevant information relating to your stay, including pre-arrival details or important updates. Where appropriate, we may also share information about experiences or offerings that may enhance your visit.

Payments

Payments are processed through secure third party providers. We do not store your full credit card details on our systems.

These providers manage payment processing in accordance with their own security and privacy standards.

Third Parties

We may share your information with trusted third parties where required to operate our business, including:

• Booking platforms

• Payment providers

• Website and IT service providers

These providers are only given the information necessary to perform their services and are required to handle your information securely.

Cookies & Website Use

Our website may use cookies or similar technologies to improve your browsing experience and better understand how the site is used.

This helps us refine the website over time and ensure it remains easy to navigate and relevant to our guests. You can adjust your browser settings to manage or disable cookies if preferred.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure.

While no system can be completely secure, we aim to ensure that your information is handled with care and stored using appropriate safeguards.

Access & Updates

You may request access to or correction of your personal information at any time by contacting us directly.

We will take reasonable steps to ensure your information remains accurate and up to date.

External Links

Our website may include links to external websites or local businesses.

These are provided for your convenience, however we are not responsible for the privacy practices or content of these external sites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our operations or legal requirements.

Any updates will be published on this page.

Contact

If you have any questions or concerns regarding this policy, please contact us directly: Amadiyaportarthurvillas@gmail.com.